We deliver nationwide with StarTrack Express. Prices will be calculated at checkout. We aim to dispatch all domestic orders within 1–2 business days. 

For most locations, deliveries will be within 1–7 business days after dispatch. A further 7–10 business days will apply for regional and remote areas. 

These timeframes are estimates only, as the exact timeframe is dependent on factors such as the carrier (e.g. StarTrack Express) and your location.

Pre-order items will be shipped within the timeframe provided on each individual product page. Please note these dates are estimates. If there are any updates, we’ll notify you by email.

You will be contacted via email when your order is ready for pick up at your chosen location: 

• Bondi
• Byron Bay
• Brisbane City - reopening soon
• Kempsey
• Noosa
• Strand Arcade

Orders must be collected within 14 days of receiving your ‘Ready for Collection’ notification. Orders not collected within this timeframe will be cancelled.

We deliver internationally with Australia Post eParcel. Prices will be calculated at checkout. We aim to dispatch all international orders within 3–5 business days. 

For most locations, deliveries will be within 5–10 business days after dispatch. A further 7–10 business days will apply for regional and remote areas. 

These timeframes are estimates only, as the exact timeframe is dependent on factors such as the carrier (e.g. Australia Post) and your location.

If your order is under NZ$1000 you will not need to pay import duties and taxes. If your order exceeds the threshold, it is the customer's responsibility to be informed of any local customs & taxes charges. These fees are not included in your order total and must be paid to your local customs office prior to receiving your order.

Akubra will not offer refunds for any refused shipments due to additional customs & taxes charges. If this fee is not paid, the order will be returned to us at the customer’s expense. Any custom charges paid to receive your order are not refundable upon return.

We deliver internationally with DHL Express. Prices will be calculated at checkout. We aim to dispatch all international orders within 3–5 business days. 

• Africa
• Asia
• Canada
• Europe*
• United Kingdom
• United States

For most locations, deliveries will be within 5–15 business days after dispatch. A further 7–10 business days will apply for regional and remote areas. These timeframes are estimates only, as the exact timeframe is dependent on factors such as the carrier (e.g. DHL) and your location.

For eligible destinations, duties and taxes are collected at checkout and paid by Akubra on your behalf. Customers will not be required to pay additional duties or taxes upon delivery unless otherwise advised at checkout.